Elderly-Friendly Cab Service in Pune

Yes, absolutely. Our drivers are trained to provide physical assistance to elderly passengers. They will open the door, offer their arm for support, help your parent settle into the seat, and assist during exit as well. They're patient and won't rush the process. If your parent uses a walker or cane, the driver will help with that too.

Yes. Please inform us about the cognitive condition when booking so we can assign an experienced, particularly patient driver. The driver will speak calmly, reassure your mother throughout the journey, and can coordinate with family members via phone if she gets anxious. For such cases, we recommend having a family member accompany if possible, or you can use our companion service (female attendant travels along).

Multiple safety measures: (1) All drivers are background-verified with clean records, (2) GPS tracking enabled—family can monitor location, (3) Driver calls family member at pickup and drop-off for confirmation, (4) 24/7 customer support available during journey, (5) Smooth, defensive driving style to prevent falls or sudden movements, (6) Emergency contact protocols. For solo elderly women, we can provide female drivers (advance booking required).

Yes. We can accommodate folding/collapsible wheelchairs in our SUVs (Innova, Ertiga). The driver will help load and unload the wheelchair from the trunk. At hospitals and major temples, wheelchairs are usually available for rent at the premises. For powered wheelchairs or large non-folding wheelchairs, please inform us at booking—we'll arrange a Tempo Traveller with more space (additional cost applies).

Not at all. We completely understand that elderly passengers, especially those with prostate issues or on diuretic medications, need frequent restroom stops. There's no limit on stops, and the driver knows clean restroom facilities on all major routes. Your father's comfort is more important than arrival time. Just let the driver know when he needs to stop—no questions asked, no judgment.

Yes. For hospital visits, we include 2-4 hours of waiting time in the standard pricing. If the appointment takes longer (specialists often run late), we charge minimal additional waiting time (₹50-100/hour). The driver will drop you at the hospital entrance, park the vehicle, and return at your call when you're ready to leave. You won't need to search for transportation after a tiring appointment.

Our drivers are trained in basic emergency response: (1) Immediately stop the vehicle safely, (2) Call 108 ambulance or 112 emergency services, (3) Contact the family member whose number is on file, (4) If critical and quicker to drive, rush to nearest hospital (all drivers know hospital locations on major routes), (5) Stay with patient until family/medical help arrives. Vehicles carry basic first aid kits. Driver will not leave your elderly family member alone in any emergency.

Yes! Many of our elderly customers have chronic conditions requiring weekly or bi-weekly hospital visits. Our monthly packages offer 12-15 trips per month at discounted rates (₹6,500-₹8,000 depending on distance). Same driver is assigned every time (familiarity is comforting for elderly), priority booking, and flexible scheduling. This works out 15-20% cheaper than booking individual trips.

Never. Our drivers are specifically trained in elderly care and understand that senior citizens need more time for everything—walking, getting in/out of vehicle, completing tasks. Patience is a core requirement for our drivers serving elderly passengers. We've served passengers aged 70-90+ for over 10 years—your parent's pace is completely normal to us. The driver will match your parent's speed, not the other way around.

Yes, this is very common. Many working children in Pune or other cities book our service for their elderly parents. You can book, pay, and track the journey remotely. The driver will call you when picking up your parent and when dropping them off safely. We can also send you live location tracking. Your parent maintains independence while you have complete peace of mind. Booking via WhatsApp is easiest for this—you can coordinate everything without your parent needing to make calls.